Global Client Satisfaction Score
for Software Development Industry?

has been conducting Net Promoter Score or NPS surveys as part of its Customer Experience Management — to develop a steady process to dive deep into our client’s and partners’ experience so that we can continue to increase value-creation for our partners and clients.

This was made possible because of the dedication and professional ethics of the EveMoo’s team, and the technology partners who have relied on us to develop, expand, and sustain the technologies they need to fulfill their mission–whether that’s educating millions of students, developing one of the leading travel and hospitality apps, or connecting talented people with their next great job, or just giving people a better way to plan their neighborhood meetups.

We deliver what we promise, that is, creating value for millions of users of software we develop.

Customer Loyalty Metric

Beyond just the dedication and meticulousness with which we render our services, it is our customers and our relationship with them that sets us apart. As our NPS score of 69.8% suggests.

“Net Promoter Score is a client satisfaction and service quality metric based on a single survey question that asks clients of B2B service providers “how likely they are to recommend your firm to a friend or colleague.” Clients respond using a numeric scale of 0-10, ten being extremely likely and zero being not likely at all. NPS is calculated by subtracting the % of Detractors (those who respond with 6 or lower) from the % of Promoters (those who respond with a 9 or 10).”